What an amazing purchasing experience... from start to finish! Initially welcomed by Jeremy some 6 months ago during an information-gathering visit, we finally purchased our wood burner a few weeks ago, being served by Christophe. The entire team was friendly, welcoming, and just as important, incredibly knowledgeable. We felt like very valued clients. Jeremy, together with a charming Bordeaux-based trainee Mathéo, came to our house for the technical visit. Then 2 installers completed the fitting... an amazing job! It looks beautiful! Following the fitting, Jeremy came again to explain everything to us. A few days later we even received a handwritten thank you card. We have lived in France for 21 years and quite frankly we have never received customer service of this standard before. To sum up... don't bother with the other companies! Head straight to Aasgard!
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